Review marketing solutions for retail & shops
Ask at the register or right after the receipt — while they're still holding the bag.
Built for Retail & shops
- Receipt- or POS-triggered requests
- One tap opens a page linking straight to Google and Facebook
- Showcase your best reviews on social automatically
How it works
Square rings the sale
The second a customer taps or swipes at your register, Square records the completed sale and passes it to SuperFiveStar. No extra button for your staff to remember at a busy counter.
We ask while the bag is warm
Minutes after they walk out with their purchase, we email that shopper a short, friendly review request. It lands while the new find is still in their hands and the visit is fresh.
AI replies to every review
When a review posts to your Google or Facebook page, our AI drafts a warm, on-brand response so no shopper feedback sits ignored. You approve it or let it post automatically.
5-star reviews become posts
Glowing reviews are turned into branded social graphics you can share to fill your feed. New arrivals plus happy-customer proof, without opening a design tool.
Connect Square and the ask fires automatically after every transaction — no manual step.
Where it earns its keep
The one-and-done tourist
A visitor buys a candle on their way through town and you'll likely never see them again. The email goes out that afternoon while they still remember the shop, so that single visit still earns you a lasting Google review. Foot-traffic strangers become searchable social proof.
The regular who never posts
Your loyal weekly shoppers love the store but have never once left a review because nobody asked. Since every completed Square sale triggers the same ask, their tenth visit finally becomes the five-star review that convinces the next newcomer to walk in. No favoritism, no filtering, just a consistent invitation.
The gift-buyer at the counter
Someone grabs a birthday present and a card, pays, and heads out the door. That evening they get a note thanking them and asking how it went, turning a quick impulse buy into a review that ranks your shop for the next person searching your street.
A message your customers actually read
“Hi Sam, thanks so much for stopping by Maple & Co. today — we hope you love what you picked up! If you have a minute, we'd really appreciate a quick review on Google or Facebook to let other shoppers know about us.”
A sample ask — short, friendly, and sent to every customer the same way. We never gate, filter, or incentivize reviews.
Retail & shops — questions
Can I ask without an email?
Email is live today. SMS from a registered location number is coming soon on Hero and up.
Multiple stores?
Super Hero covers up to 3; Hero League is unlimited.
Does this work with my Square register?
Yes. SuperFiveStar connects directly to Square, so every completed in-store payment or paid invoice automatically triggers a review request with nothing extra for your staff to do.
Will this annoy shoppers at checkout?
It won't touch the checkout itself. The request is a single, friendly email sent after they leave, so there's no awkward counter ask and no line held up while someone types a review on their phone.
Can I choose Google or Facebook?
Yes. You pick where your reviews should go, and every request points shoppers to that destination so your best-performing profile keeps growing.
Ready to turn Retail & shops into more 5-star reviews?
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