Review marketing solutions for home services
Ask the moment the job's marked done and the fix is fresh.
Built for Home services
- Fire a request when an invoice is paid in QuickBooks
- SMS is included on Hero and up when merchant texting launches
- Reply to every review from your phone
How it works
Mark the job done
The second you record the customer's payment in QuickBooks (or ring up the job in Square), that's the signal. SuperFiveStar reads the completed payment and knows it's time to ask.
We email the ask for you
A short, friendly review request goes to the customer's email automatically, in your business name. No sticky notes, no chasing homeowners after you've already packed up the van.
Every customer, every time
The same request goes out after every completed job, not just the ones you feel good about. That's how you build an honest, steady stream of reviews instead of a lopsided one.
Reviews land, AI replies, cards post
New Google and Facebook reviews flow into one dashboard where AI drafts a reply for you to send. Turn your best 5-star reviews into branded social posts to keep the phone ringing.
Connect QuickBooks and the ask fires automatically after every transaction — no manual step.
Where it earns its keep
HVAC install closed out
A tech finishes a furnace swap and records the customer's payment in QuickBooks that afternoon. SuperFiveStar emails the homeowner a review request while the comfortable house is still top of mind. You wake up to a fresh Google review instead of a forgotten follow-up.
Recurring lawn and cleaning routes
Crews run the same properties week after week, so it's easy to never ask. Tie the request to the recorded payment and every completed visit becomes a natural moment to invite a review, without a manager remembering to send anything. Your reputation compounds along with your route density.
Emergency plumbing calls
You cleared a midnight backup and the relieved homeowner would gladly vouch for you, if you asked before the memory fades. The moment that after-hours payment is recorded, the ask goes out on its own. Those urgent-save reviews are the ones that win the next panicked search.
A message your customers actually read
“Hi Jordan, thanks for trusting Ace Plumbing with the work at your place today. If you have a minute, we'd really appreciate a quick review on Google or Facebook to let other neighbors know how it went.”
A sample ask — short, friendly, and sent to every customer the same way. We never gate, filter, or incentivize reviews.
Hero fits most single-crew shops; Super Hero adds higher SMS caps when texting launches.
See plansHome services — questions
I'm on a truck all day — is there an app?
It runs by email today, with SMS included on Hero and up when merchant texting launches. Approve replies from your phone.
Does it connect to QuickBooks?
Yes — a paid invoice can auto-send the request.
When exactly does the review request get sent?
It fires the moment the customer's payment is recorded in QuickBooks or Square — typically when they settle up as the job wraps. That's the sweet spot when the work is fresh and the customer is happy with the result.
I'm out in the field all day — do I have to do anything?
Once it's connected to QuickBooks or Square, the asking runs on its own in the background. You only step in when you want to review an AI-drafted reply or share a great review as a social post.
My customers gave me a phone number, not an email. Does that work?
Today SuperFiveStar sends review requests by email, so we use the email attached to the job or invoice. SMS review requests are coming soon for the customers who only leave a phone number.
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