Review marketing solutions for auto services
Ask when the car's picked up and the repair's behind them.
Built for Auto services
- Request a review when the RO is closed/paid
- SMS is included on Hero and up when merchant texting launches
- Reply to reviews to earn the next driver's trust
How it works
Connect your shop's tools
Link the QuickBooks or Square account you already use to invoice repairs. SuperFiveStar watches for the moment a customer's payment is recorded, so nothing new gets added to your service writers' checkout routine.
Ask the moment they drive off
When the ticket is closed and the customer pays at pickup, SuperFiveStar automatically emails them a short review request. The car is fixed, the keys are handed over, and the ask lands while the good experience is fresh.
Every customer, no filtering
The same request goes to every paying customer, whether it was a quick oil change or a two-day transmission job. We never screen for happy customers or hide the unhappy ones, so your rating reflects the real work in your bays.
Reply and reshare with AI
Draft or auto-post thoughtful replies to reviews without typing each one, and turn glowing 5-star write-ups into branded posts for your shop's Facebook and social feeds.
Connect QuickBooks and the ask fires automatically after every transaction — no manual step.
Where it earns its keep
Post-repair pickup
A customer comes in for a check-engine light, you diagnose and fix a bad sensor, and they pay the invoice at pickup. Minutes later they get an email asking how the visit went, with a direct link to leave a Google review. No sticky note on the counter, no service writer forgetting to ask.
Detailing and quick services
Detail packages, tire rotations, and oil changes turn over fast and are easy to forget. Each paid ticket automatically triggers its own request, so a busy Saturday of 30 quick jobs becomes 30 chances at a fresh review instead of zero.
Body shop and insurance jobs
After a multi-week collision repair, the customer finally picks up their car looking like new. When their final payment is recorded, SuperFiveStar reaches out and asks them to share their experience, capturing the relief and gratitude before the memory fades.
A message your customers actually read
“Hi Casey, thanks for trusting Summit Auto Care with your vehicle today. If you have a minute, we'd really appreciate you sharing how everything went by leaving us a quick review on Google or Facebook.”
A sample ask — short, friendly, and sent to every customer the same way. We never gate, filter, or incentivize reviews.
Auto services — questions
Does it integrate with my shop system?
Via webhook, or a paid invoice in Square/QuickBooks.
Can I reply to tough reviews?
Yes — AI drafts an on-brand reply; you approve.
Do I have to change how my service writers check people out?
Not at all. Because it triggers off the payment you record in QuickBooks or Square, your front counter keeps working exactly as it does today while the request goes out on its own.
Does every customer get asked, even after a big repair?
Yes — every paying customer gets the same request, from a quick oil change to a two-day transmission job. We never filter or screen, which keeps you compliant with Google and FTC rules and your rating honest.
Can customers leave reviews on both Google and Facebook?
You choose the destination that matters most to your shop, whether that's your Google Business Profile or your Facebook page, and each request points customers straight there.
Ready to turn Auto services into more 5-star reviews?
Start free trial14-day free trial · no credit card · cancel anytime
Explore more
See the full platform in review automation, AI replies, and social amplification, or see review marketing for another industry:
Ready to become a local Hero?
Start your 14-day free trial — no credit card required · Cancel anytime.